How to Return a Used Car to a Dealer

How to Return a Used Car

It can sometimes take a bit of time to decide if the car you bought is the car that's truly best for you. What if, after it’s been in your driveway for two days, you realize that maybe the better option was the other vehicle you had your eye on. Can you return the one you purchased?

The answer will greatly depend on the used car dealership and the state you live in. Used car dealers like Val-U-Line® offer return policies to help ensure you’re completely happy with your choice.

If you’re considering returning your car, it’s important to know all about the process before you head to the dealership. Let’s see what it entails!

How to Return a Used Car

How to Return a Used Car

Returning your used car to a dealership with a set return policy is a fairly simple process. All you have to do is take the vehicle you purchased back to the dealership within the allotted time frame or mileage, whichever comes first. Then, let one of the experts in the showroom know that you need to make a return.

The dealership will take it from there. They’ll need to take a closer look at the vehicle and begin to process the return. Once everything is complete, you're free to head home or check out the inventory of pre-owned vehicles if you're interested in driving home something that's more suited to your lifestyle.

If you want to keep shopping for your dream car, we can help guide you through our inventory. Do you need more space? We have cavernous used SUVs for sale. If you need to tow your travel trailer out to the campsite next weekend, you can also explore some of our pre-owned trucks.

Tips for Returning a Used Car

As you begin to work toward returning your used car, there are a few tips you should keep in mind to make your experience even easier and more convenient. Here are some of the most important tips to consider:

  1. Bring your paperwork. When you go to return your used car to the dealership, make sure you have all the paperwork from when you bought it. This could include the bill of sale, financial documents, and any disclosures. That will help make pulling up your information and completing the return process simple.
  2. Make sure the vehicle is in good condition. To make a return, the vehicle needs to be in the same condition as when you purchased it. If it's been scratched or dinged or if the interior has been stained since you bought it, have those issues fixed before returning it.
  3. Consider an exchange. Your reasoning for returning the used car could vary. If it’s a simple case of buyer’s remorse, it's always a good idea to check out the dealership's inventory. If there's another vehicle that's better suited to you, you may be able to have the return processed as an exchange. In this situation, all you have to do is pay the difference, if applicable.

Understand the Lemon Law

In some states, the Lemon Law could also help you return a used car to a dealership without a return policy in place. It’s important to understand what the law covers so you can be prepared to make the return.

There are currently eight states which offer the Lemon Law for used cars. Each one has very specific guidelines for what qualifies as a lemon. For example, in New York, only vehicles with fewer than ​100,000 miles​ that were purchased for more than ​$1,500 will be considered. Other states with a Lemon Law include:

  • Connecticut
  • California
  • Massachusetts
  • Minnesota
  • New Jersey
  • New Mexico
  • Washington

In most cases, you’ll need to alert the dealership to any major mechanical issue. They need to be given ample time to remedy the problem, and, in some states, they’re also given multiple attempts to make the repair.

Only after the dealership has been given several attempts to fix the issue and been unsuccessful will the Lemon Law allow you to return the pre-owned vehicle to the dealer.

What Are the Alternatives to Returning your Car?

How to Return a Used Car

One option plenty of buyers consider as an alternative to returning their purchased used car is simply to sell the vehicle. You’ll be able to part ways with the car and find another one that you love. You’ll just have to be sure you can recoup the full amount you paid to the dealership.

What if you’re looking to return the vehicle because of a change in your finances? One alternative would be to contact the bank or lender. They could help you explore payment options that may make your loan more affordable. Another solution would be to explore refinancing options.

One of the best alternatives to returning a used car can actually be to avoid the process altogether. That involves being better prepared to make your purchase, and that means doing a lot of research. The process of preparing to buy a used car should include:

  • Researching the car’s value
  • Comparing auto loan rates
  • Creating a budget
  • Test driving lots of different vehicles
  • Having the car inspected by a reliable mechanic

Finally, you’ll want to examine a CARFAX® Vehicle History Report for the used car you choose to drive home. We provide one for every pre-owned car we have for sale. It will give you more information about service records and reported accidents so you can ensure you’re getting a dependable ride.

Val-U-Line® Has a Used Car Return Policy!

At Val-U-Line®, we understand it may take a few days to know if the car you bought is truly the best one for you. To help make sure you're getting the right used vehicle for your specific lifestyle, we're proud to offer our No Questions Asked Return Policy. This policy allows you to return the pre-owned car you purchased from us within three days or 300 miles, no questions asked.

For more information about our policy and how you can return your used car to a dealership, contact our team today.