Customer Reviews

Find out what customers are saying about Group 1 Automotive.

5 Stars

We have used Pat Peck Honda to service our vehicle since moving here. When we last took it in we found out there was a significant repair needed, we decided to trade in for a new vehicle. John McFarland in the sales department answered my call and was quick to respond with a trade in offer - we were pleasantly surprised by how much we would get without any repairs made to the old vehicle. We agreed to move forward and chose a new Pilot that was on it's way to the dealership. John was very good at keeping me updated on the process, answering my calls with questions, and making sure we were aware of what was needed every step of the way. He was flexible with setting an appointment to finalize, ensuring it was around our schedule. Not only did he make this process the smoothest I have ever experienced, he was personable and friendly - two things that are sometimes hard to find these days. In fact, the entire staff at Pat Peck Honda (from the service department to finance team) were a pleasure to deal with. We have told everyone we know about our experience. I wish we could give more than 5 stars.

Customer: S
Date: 2022-09-15
Reason For Visit:
Employees dealt with:

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