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Customer Reviews

Find out what customers are saying about Group 1 Automotive.

5 Stars

This is my second vehicle purchased from this dealership and once again Im very pleased. Steve Bongiovanni made my experience even better by providing excellent service. I highly recommend visiting this dealership. Thank you Boardwalk Honda!

Customer: James Israel
Date: 2024-04-16
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5 Stars

I drove into the service bay and before I could put the car into park someone was there to greet me and check me in. I did not have an appointment, however I was treated as if I did. It was my plan to leave my vehicle and take the shuttle back to work, as I was on my lunch break. The shuttle was gone for awhile and my plan was falling a part. My service advisor understood my concern, called me a Lyft driver and got me back to work. If that wasn't good enough, he called me another Lyft driver to pick me up when my car was ready AND he found me an online coupon to lower the cost of my service bill! I've been to other Honda dealerships, but this one is, by far, the best one! This is not the first time I've gotten good service here, however this is my first service review. I feel compelled to do this review since this dealership has performed well over time with consistency. It has become a predictable pattern of good business behavior. That being said, my car is old and it is just about time to past it down to my teenager and purchase another. You can bet your bottom dollar that I won't purchase at any of those other Honda dealerships (Honda of Spring, Cleo Bay Honda). Sterling McCall Honda gets my business 100%.

Customer: GEORGE HARRISON
Date: 2024-04-14
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5 Stars

Matt was awesome with helping me today while I went to get an oil change. Was very knowledgeable and showed me some things to consider getting done, without being pushy whatsoever. Will definitely be back and asking for his guidance and recommendations when I do

Customer: K D
Date: 2024-04-13
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5 Stars

Today I bought a cute little 2021 mitsubishi mirage ES from here and Cooper was absolutely AMAZING. He was very kind, honest, and all around just really good at what he does. Im 31 this is the second car I have ever financed I have a bankruptcy and horrible credit and i thought for sure the only way I would be able to get a car would be to go to some sleazy car salesman that sells busted up old cars with 100k+ miles on it and at Discovery Auto thats what they tried to do, but Rebecca at Cedar Park Nissan talked to me found out what I was looking for and what my situation was and made me a personal list of cars that she sent to my email that she thought I would be interested in. She told me to ask for Cooper when I got there and yall this is a nice car dealership so me being a single mom with two little kids bad credit all that I was expecting to get turned down and have a bad experience, but Connor worked with me and got me a car with the things that mattered most to me within my budget and he actually listened to me, when I had concerns or was scared he didnt just brush me off and hard sell me he sat with me and talked it over with me and because of his genuine nature and his overall demeanor, personality, vibe whatever you wanna call it, Im now a proud owner of a safe,reliable car that gets great gas mileage and is perfect for me and my beautiful daughters! I couldnt be more thankful Thank you Connor and Rebecca!

Customer: Kelsie Lewman
Date: 2024-04-13
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5 Stars

I have been coming to Honda of Slidell for a while now. But this few times I been coming I have blessed to have Mrs. Kim in service. Oh my God how shes a blessing to that location. From here excellent customer service, her love & kind words, its the fact that she kept me informed about everything dealing with my Honda. It was her over the top service that she gave. She made sure I was completely taken of and my truck was done on time. In a world of mediocre and horrible customer service it warmed my heart to know that there is still people like Mrs. Kim that makes the world better. @Honda give Mrs. Kim a raise please.

Customer: Faceby JayStudio
Date: 2024-04-12
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5 Stars

I can't express enough gratitude to Eli and the SP Honda members. I went in yesterday to just look into buying a new car. I was overly impressed with how welcoming and knowledgeable was and IS! After we test drove and looked at a couple cars, he sat down with me and my husband, printed multiple options off with the few cars we were looking at. I wanted to see all the financing options, fees, etc... and it was a done deal. We bought a car!!! When we got the keys and did the final paperwork, Anthony was so much help. He made sure to walk through everything we signed and answered all my (1,000) questions that I had. I never felt overwhelmed or pressured. Highly recommend this team!!

Customer: Kassie Farquhar
Date: 2024-04-12
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5 Stars

Excellent service. Had an issue that could potentially require a half hour service charge. It was resolved at no charge. You dont usually see a dealership treat you fairly like that. Service was prompt and efficient.

Customer: Christopher Banos
Date: 2024-04-10
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5 Stars

Recently got my first-ever car from here and the experience was great. I was helped by Allan who from the start showed me the cars I was interested in, did not pressure me into anything I did not want, and worked with my family and me to get the best deal I could. He answered all our questions and made the process so easy!!

Customer: Miriam Lopez
Date: 2024-04-10
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5 Stars

Great service from Seanna. Amazing customer service, never pushed to sell me anything, listened to what I was saying, and had great knowledge. I was initially going to purchase tires from a different business but was so comfortable while dealing with Seanna that I decided to go ahead and make the purchase from Toyota instead. Thanks for a relaxing, no pressure appointment!

Customer: Andrea Freeman
Date: 2024-04-09
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5 Stars

John was our salesperson. Talked to Robert extensively about a trade in. They tried everything to work out trade but we were $15,000 upside down. Was very impressed with Robert that he was able to get us into a 2023 Nissan Armada. This is the vehicle my wife wanted from the start. It didnt have a sunroof but we were very happen with it. Highly recommend! Will be purchasing from them in the future

Customer: Jamie and Wendi Determann
Date: 2024-04-09
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5 Stars

Honda has taken care of me through 6 leased vehicles and have never let me down. My new dealership at Bob Howard Honda as been great and Zach in the maintenance department was pleasant to work with. Ask for Zach if you need to go in any maintenance work.

Customer: Ricky T
Date: 2024-04-08
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5 Stars

Kristian was amazingly helpful. I was not a big fan of Bob Howard because of experiences I had in the past, but Christian made me a convert because of his honesty and he went the extra mile to help us feel taken care of and valued. he diagnosed and fixed our car in one day that had major issues. He is the reason that we will be going back to Bob Howard Honda and will use the moving forward for our service needs.

Customer: Shawn Maguire
Date: 2024-04-08
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5 Stars

My experience has always been great at this location. All the employees ensure you have a great experience. I pulled up to have my car checked in for an oil change and tire rotation. I had something goin on with my A/C also. I did not purchase my car from Honda, but David took time to look up my warranty and gave me a call while at work to let me know what was covered. I really appreciated that. He then gave me a call to tell me of a few services I would need in the future. Once I went to pick up my car I was greeted by a happy rep and also a salesman. He gave me a business card and we will discuss potential trade in options on the next business day.

Customer: Keshia Clark
Date: 2024-04-06
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5 Stars

I have purchased several cars throughout the years and truly have never had such a great experience as I did with Cedar Park Nissan. Lauren, in sales, did an outstanding job and made me feel at ease. She took care of me throughout the process, and I would absolutely recommend working with her. She was so courteous and knowledgeable, yet seemed compassionate. Lauren is a jewel! Also, Josh, Sales Manager, really worked with me to get the car I wanted. Later, I met Jimmy, Service Advisor, and he gave meconfidence with his expertise in his field. They are all above and beyond any dealership I have ever worked with, truly a dream team! Shop here and be amazed.

Customer: Elle Sinjin
Date: 2024-04-05
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5 Stars

I had a fantastic experience at this dealership, particularly with Chris, the saleswoman who assisted me. She patiently answered all of my questions as I was purchasing a used car for my work needs. Chris's professionalism and friendly demeanor made me feel at ease throughout the entire process. Thanks to her guidance, I left feeling much more informed about my purchase. I'd also like to extend my appreciation to Katrina for her assistance. Overall, I'm thrilled with my new car and grateful for the exceptional service provided by Chris and Katrina.

Customer: Jackie Kappel (Ejji Happens)
Date: 2024-04-05
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5 Stars

Went to Doggett Nissan and was approached by Jacob Spark who helped us through the process of purchasing our new vehicle. He was very informative and completely knowledgeable. Doggett as a whole company is willing to work with your budget. I compliment them with high quality dependable personal. Even after the purchase of the vehicle they are assisting with the small details. If you read this review I recommend to request Jacob S. Hes the man, the mystery, and possibly later on the legend. LOL!!! P.S. thanks for letting m spoil my wife. Thank You Doggett Nissan Team L.R.

Customer: Lewis Rodriguez
Date: 2024-04-05
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5 Stars

Just purchased a new Rogue from this dealership. Five stars for our salesman James Mokry. He immediately got to work gathering details on what vehicle and features we were considering, taking notes and offering a test drive. After the sale, he spent considerable time explaining all the included features on my new vehicle, and walking me through the settings. Hes friendly, a great communicator, and very knowledgeable about the company and the cars.

Customer: Patty Romano
Date: 2024-04-05
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5 Stars

Phenomenal service. When I called today after blowing out my tire on a curb, the ladies from the service department and parts department were of amazing help. They got me the info I needed promptly and helped provide different solutions to getting in and getting my tire fixed. When I arrived to the service center a mere 30 minutes before all the mechanics leave for the day they were still able and willing to get my car in to replace the tire. It means a lot that everyone was so willing and ready to help me out in such a stressful situation and I am so greatful to them all!!! Thank you so very much members of Board Walk Honda team you guys are life savers!

Customer: Amber Neal
Date: 2024-04-04
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5 Stars

Highly recommend working with Jordan!! We had such a great experience and are super excited to ride off in our new car!

Customer: Linda Dailing
Date: 2024-04-04
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5 Stars

I recently purchased a Nissan Pathfinder from this dealership, and I cannot speak highly enough about the exceptional service I received from Manager Christian. From the moment I walked in, Christian's professionalism and knowledge were evident. He took the time to understand my needs and preferences, guiding me through the process with genuine enthusiasm and expertise. Christian's friendly demeanor and willingness to go above and beyond made the entire experience seamless and enjoyable. I am thrilled with my purchase and highly recommend Manager Christian to anyone in search of a new vehicle. Thank you for the outstanding service!

Customer: Dmitrii Zhezlov
Date: 2024-04-03
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5 Stars

I really appreciate how our sales person Kevin helped us out. He helped us find the vehicle that we were looking for and when we didn't seem to find the vehicle that we were looking for he kept on looking until we found something we'll be liked. I really think him for making the process as a first time buyer very simple and easy for me. thank you again.

Customer: Krystal Andrews
Date: 2024-04-03
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5 Stars

I had a wonderful experience at Doggett. My salesman Dr. Phil was knowledgeable and answered all my questions and he even added insight on some things I didn't know about my new vehicle! Definitely will be sending my family and friends his way! Thank you again Dr. Phil

Customer: Byrd Harrison
Date: 2024-04-01
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5 Stars

It was very nice to deal w personal w no heavy sales pitch, we knew what we were looking for anyway and found it, drove it and negotiated a price we both agreed on. Simple, quick, financing was quick. I dreaded going car shopping and we were delighted how fast and easy it was. Car was detailed and looks great. Wonderful experience!!

Customer: denise murray
Date: 2024-04-01
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5 Stars

I really appreciate the salesman Charles Decuire, the finance team and service repairmen. I just bought a used Cadillac and they went above and beyond to make sure I got the payment I needed, gave us faith over the phone until we could make it in and even drove to our job to sign the paperwork since we had gotten busy. Overall I am very pleased with my purchase and even got a sweet deal on an extended warranty. Give them a try for your next used or new car. I feel like they were truly transparent and will do everything they can do in their power to help you out.

Customer: Jordan Little
Date: 2024-04-01
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5 Stars

Cedar Park Nissan has THE best service department I've ever experienced. They were very quick with their work and let me know about my brake pads life expectancy without being pushy on the issue. I will definitely be coming back for all my car service needs!!!

Customer: Kenney Chittim
Date: 2024-03-31
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5 Stars

Went there to get some maintenance done on my car. They are always very nice and honest. Zane helped me the past couple times, he has great customer service and is always on top of it. Thank you Nissan for hiring great service employees.

Customer: isabella muniz
Date: 2024-03-30
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5 Stars

When we first walked in we were welcomed and treated very nicely. We were given complimentary beverages to warmup. The vehicle we were looking at was out front waiting for us to inspect. Carfax was present along with the service records of the vehicle and the services preformed on the vehicle in preparation for sale. Sales representative was polite and accommodating along with the website sales manager. Vehicle was priced competitively with the surrounding area and with the vehicles condition. Low stress environment and easy process.

Customer: Jay Pinto
Date: 2024-03-30
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5 Stars

I worked with Hector Mora to purchase a used Miata on 3-11-24. All questions were answered, vehicle records examined, and price agreed upon before I made 2 hour trip to pick up if my in-person inspection was okay. The vehicle looked new and drove as expected. In about an hour, all paperwork was completed and my daughter left in a vehicle she loved! All of this occurred on the same day! I would definitely work with Hector again.

Customer: Jim Boyce
Date: 2024-03-29
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5 Stars

When I say Ive had the BEST experience of buying a car here at Town North Nissan in Austin- IVE HAD THE BEST EXPERIENCE. I owe 90% of the most important piece to my experience to Juan! Hes the most thoughtful, detailed oriented, kindness man! He gave great insight, advice, and Juan is the most thoughtful salesperson ever!!! I owe the remaining 10% to the amazing folks who sit in the clear cube. They were so helpful and kind as well as the front desk person- shes also sweet. I bought my car in December 2023- best decision ever! So many deals, coupons, and reassurance.

Customer: Tamar Ambers
Date: 2024-03-28
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5 Stars

The professionalism and workmanship at Bob Howard Nissan in Edmond, OK is beyond exemplary. I'm highly satisfied with the work that was done on my Nissan Rogue. There were many issues pertaining to my car and they communicated with me about the most critical problems before performing any tasks. I appreciate the honesty and allowing me to make decisions about what I could afford for them to do.

Customer: Francis Smith
Date: 2024-03-27
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5 Stars

I have purchased several cars from IRA Toyota over the years, so when it was time to purchase another car it was the first place I went. I was assisted by Kedwin who was extremely helpful and very knowledgeable. There was no pressure or sales tactics, Kedwin and his manager Jen just gave me a very generous deal on a great new car. In addition, when an issue came up they were flexible, patient, and honest. I won't get a car anywhere else!!! You will not be disappointed if you decide to buy your next car from IRA!!

Customer: Russ
Date: 2024-03-27
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5 Stars

Mr. Jessie was my rep. I read on his desk that he has 25 years with the company. He was extremely nice. I received texts, a video and or emails explaining what was needed for my car. I had the right to say yes or no. The atmosphere was good also. Thank you for making my visit greatSterling McCall Honda.

Customer: Sherry Matchett
Date: 2024-03-27
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5 Stars

I just had my car worked on in which Matthew Lackey was my service rep. He was so kind and helpful, and totally looked out for me when they worked on my car. I didn't have to wait long, and he made sure I understood exactly what the mechanics were doing. At one point, I was going to have to go back because they didn't have the part I needed, but lo and behold, Matt went the extra mile and found the part I needed. 3 cheers for Matt and the people like him that make Town North Nissan the best place to take your car for repairs.

Customer: Victor Ozuna
Date: 2024-03-26
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5 Stars

Its always easy! We dont even make an appointment. We drive it up to the dealership and tell them what we need done. They check it over & call me to tell me if there is anything else that needs to be done, and if I want it done at this time. Then when the cars ready they contact me to say my car is ready! Very easy!

Customer: cookie melanson
Date: 2024-03-25
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5 Stars

Douglas was my service advisor, and he was great! He explained everything clearly and he was very nice to talk too! I also love the video of my car being service from Jose! It really help me understand how they were servicing my car.

Customer: Danielle Lockett
Date: 2024-03-23
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5 Stars

The staff was very friendly, and went above and beyond to make sure I found the right car for my needs. I worked with Daniel (salesperson). He is the best sales guy Ive ever worked with. Extremely patient, knowledgeable and very transparent in pricing. I highly recommend this dealership and salesperson Daniel. Their pricing is very competitive and difficult to beat (in my opinion)

Customer: Gp Krishnamohan
Date: 2024-03-23
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5 Stars

Came to the dealership to have my CRV checked out for a constant vibration at high speeds. The worker was able to diagnose the situation quickly and also discovered that something else was wrong with the car. I did not opt to get my car repaired. The guy at the front desk was really nice and did not charge me for a diagnosis of the vehicle. I was really surprised. The customer service was excellent. I would recommend this place for your car service needs.

Customer: Marilyn Gonzalez
Date: 2024-03-23
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5 Stars

Doggett Honda is a awesome dealership. Our salesman Steve was awesome, as was Danny in finance. Enjoyed doing business with them. Would definitely recommend, if youre looking for a new vehicle.

Customer: Nisar Karedia
Date: 2024-03-23
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5 Stars

The entire team worked respectfully and very fair on the pricing of their inventory and their offer for my trade. They didnt try to make me haggle or take advantage of me. Ive purchased many vehicles in the past from different dealerships in various states and this experience was one of the best Ive had. The salesperson, sales manager, and finance representative were all very friendly and professional. They worked the whole process in a timely manner, often waiting on me patiently during the process instead of me having to sit waiting around for them to work through the process. I think this was one of the quickest and most proficient car sales experiences Ive had. Id recommend Tameron Nissan of Mobile to anybody.

Customer: P D
Date: 2024-03-23
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5 Stars

Upon arrival at Sterling McCall Nissan showroom floor I was greeted by this friendly salesman (Mauricio) and I told him I was only there to shop for full size SUV and was generous to show us the Pathfinder and explain some option on it. I told him that I wasn't in a rush to purchase and he told me no worries and told us to come back whenever we are ready to purchase. Before leaving the store we were greeted by his New Car Manager (Zach) who spoke with us a couple minutes before leaving and even offer the support on purchasing the Nissan Pathfinder. Overall, if y'all are in the market whether its new or used come on down to Sterling McCall Nissan and ask for Mauricio as your next sales consultant.

Customer: Tyler Tsai
Date: 2024-03-22
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5 Stars

Amazing experience! I felt zero pressure with Aaron, who was very laid-back and personable and absolutely made this the easiest experience. The manager, Ray and Brad in finance were all very kind and helpful. No pressure. I told them what I wanted and they made it happen. Highly recommend for you car buying!!

Customer: Laci Perez
Date: 2024-03-21
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5 Stars

Couldnt be more happy with our purchasing experience with Steve Laidacker and Joe Mace! This was our 2nd Honda purchase with the dealership and we will definitely be back. They were extremely helpful resolving a few mishaps and cared about our time. Our daughter has been super thrilled with her Honda Civic Sport and we are happy that shes driving a reliable vehicle with helpful sales associates along the way! We thank you!

Customer: Shawn Lovett
Date: 2024-03-21
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5 Stars

My experience with Nissan dealership was fantastic! Denise Rodriguez was our representative. Smooth sailing all the way.But every one was super attentive. I left with car I love! Service center was awesome also.my back light was out, replaced both bulbs quickly with a smile! Recommend this dealership for sure.

Customer: Lisa Storts
Date: 2024-03-19
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5 Stars

I had a great experience buying a car here, I worked with two salesmen. Both Christian and Jackson went above and beyond to make sure the experience was great. They were so patient with my million questions and not really understanding how the process works. Would definitely recommend

Customer: Cameron Burckhard
Date: 2024-03-18
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5 Stars

I was so pleased with my experience at Doggett Nissan. Evelyn was an awesome sales person to work with and so thorough and sweet. Transaction was fast and easy

Customer: Donna Jackson
Date: 2024-03-18
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5 Stars

Second time visiting and let me tell you these guys NEVER disappoint ! The sales consultant Sofia was AMAZING ! She was sweet patient and she helped me find the perfect car ! She worked with what I can afford and the customer service was at 20/10 ! Thank you guys again for getting me in my dream car !!! Shoutout to my Sofia ( Vergara )

Customer: Juss Samm
Date: 2024-03-18
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5 Stars

Ms. Heather Hope was absolutely wonderful! She was extremely helpful and pleasant. Car shopping can be so stressful and aggravating especially when you get salesmen who are over the top and has aggressive behavior. Ms. Heather was the complete opposite! We were in and out within an hour with our brand new Civic and we received an amazing deal! Thank you so much Ms. Heather!!! You are the best salesman we have ever experienced in our 35 years of car shopping!

Customer: Chere Hayward
Date: 2024-03-17
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5 Stars

If you're thinking about getting a new car. This is the right place. Go ask for Dania. She helped us get what I call the best option for us. She's wonderful she takes the time to listen to your needs and explain everything so good. In love with our new car I highly recommend this place and her

Customer: Cynthia Hernandez
Date: 2024-03-17
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5 Stars

I sold my 5 year old, one owner vehicle to this dealership; I checked multiple buyers and Town North's offer was competitive. I worked with Aquisition Specialist, James R. The only downside was that it took 2+ business days to get paid (probably in an attempt to combat the endemic fraud that exists in auto resale transactions generally). Nonetheless, no hold was put on the check when deposited and it cleared NP. Overall, it was a very good experience, primarily due to James who was responsive and kept me informed of the status during the entire (very organized) process.

Customer: Tim Foxe
Date: 2024-03-16
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5 Stars

Aaron was super knowledgeable and helpful with explaining things throughout the entire process. This was my first time purchasing a car and he made the process very easy and helped me to advocate for myself even when I hesitated. Ray was also great with doing everything he could to meet me where I was price wise as well. This was a great experience. I feel very grateful to say that I have no regrets after my purchase and no one made me feel bad for trying my best to do this the responsible way. I don’t think I’ll need a new car for a long time but when I do, I will be back!

Customer: Alayjah K
Date: 2024-03-15
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