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Customer Reviews

Find out what customers are saying about Group 1 Automotive.

5 Stars

I have recently bought a car from here and. The experience was fast smooth and they have answered my questions. Roger Castro is a great sales rep, he answered my questions and let me try almost all the cars to see what fits me and my family. I would recommend this dealership for my friends and family and specifically go with Roger!

Customer: Mohammed khaiyat
Date: 2024-05-04
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Bob Howard salespeople were very helpful in finding the

Bob Howard salespeople were very helpful in finding the truck I wanted, which was a rarer because of the options. The process was smooth and Don was helpful in even acquiring the rubber floor mats from Parts. Will definitely deal with Bob Howard on a future truck purchase.

Customer: quattgeorge
Date: 2024-05-04
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Want to give a big thanks and shoutout to Elcer Hernandez

Want to give a big thanks and shoutout to Elcer Hernandez for making my car buying experience very quick and easy. He was very helpful and accommodating! I definitely recommend him to everyone!

Customer: rbautista4609
Date: 2024-05-04
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They are honest & will explain services needed first,

They are honest & will explain services needed first, then proceed w/your approval. 5 Stars

Customer: rebeccam
Date: 2024-05-04
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G o o d d e a l e r s h i p s

G o o d d e a l e r s h i p s

Customer: sheinrichs03
Date: 2024-05-04
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Always great service.

Always great service. Staff very friendly and knowledgeable . Never had a bad experience with this dealership

Customer: sspurlock49
Date: 2024-05-04
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The best dealership in Houston.

The best dealership in Houston. The salesman are professional as well as the service staff and technicians.

Customer: subedar486
Date: 2024-05-04
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Good service and fast.

Good service and fast. Quality care for my vehicle. I recommend service on this dealership.

Customer: Victor vera
Date: 2024-05-04
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I am the first time car buyer.

I am the first time car buyer. Leslie was very friendly and helpful walk me through the processing until I got my first car. I had a great experience when I was there.

Customer: vincenttran82
Date: 2024-05-04
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The service was awesome and they provided a

The service was awesome and they provided a recommendation in other for me to save money. They called an uber to take me home and once the car was ready, they called me immediately with my car report sent to my SMS.

Customer: abdullahibaru
Date: 2024-05-03
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A quick and easy process!

A quick and easy process! I had a great experience purchasing my car from Rivertown Toyota!

Customer: Agiesin
Date: 2024-05-03
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Great dealership in Houston.

Great dealership in Houston. Very professional people specially sales person, Mr Salim Adil . This is my 4 car Buying from this dealership.

Customer: amohi12
Date: 2024-05-03
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The service was great and very quick.

The service was great and very quick. Ashlee was very helpful. Scheduling was very easy also.

Customer: bandit525
Date: 2024-05-03
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They did very well at fixing my car and their service was

They did very well at fixing my car and their service was fast and easy

Customer: Bendyniles
Date: 2024-05-03
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Service Advisor Linda Fair was very good, She resolve the

Service Advisor Linda Fair was very good, She resolve the problem with my car professionally.

Customer: DS
Date: 2024-05-03
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5 Stars

If you're looking for a dealership that puts the customer first, Sterling Mccall Nissan is the place to go. Before this dealership, I visited 4 other dealerships in the city, they either didn't provide me the information/attention I needed or didn't think I will be buying/leasing a car from them. So, I couldn't proceed with the purchase. Finding a caring dealership with a great sales consultant, awesome manager, and helpful finance manager can make your car purchasing experience a breeze. I was so lucky to have such a great experience at Sterling McCall Nissan! My sales consultant, Halid, was fantastic, friendly, knowledgeable and genuinely dedicated to helping me find my perfect car as we were not decided on which one to choose. He spent hours with me going over all the details about the cars I was considering, providing guidance on features available, and after we were done with the purchase, he followed all the step-by-step instructions with me to make sure I understand everything about the usage of the new car. He did couple of follow up calls as well to make sure everything is going well. The manager, Zach, was incredibly supportive, working with me to get the best deal possible. Even the finance manager, Alondra, made the process smooth and stress-free, explaining all the options in a way I could easily understand. This team goes the extra mile, and it shows. They've earned a loyal customer in me! You'll be beaming with pride as you ring the gong at the dealership, celebrating your completed sale. :)

Customer: Ilhan G
Date: 2024-05-03
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Accept my appointment time and service me quickly keeping

Accept my appointment time and service me quickly keeping me in contact on the job.

Customer: janicemeeks04
Date: 2024-05-03
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I found a vehicle online and Sterling McCall Honda, 2 hrs

I found a vehicle online and Sterling McCall Honda, 2 hrs away from me, had what I was looking for. My salesperson, Roger went out of his way to make sure that all of my needs/questions were answered. He even sent someone to me to have the papers signed since driving 2 hrs after-work would not be feasable.

Customer: Jennifer V
Date: 2024-05-03
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Folsom Lake Toyota Service Department is the absolute

Folsom Lake Toyota Service Department is the absolute best! Very knowledgeable and always take care of me. It's the only place I bring my car to get serviced!

Customer: Katie
Date: 2024-05-03
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Thorough review of my car's mechanics, which gives me

Thorough review of my car's mechanics, which gives me some peace of mind. The tech I worked with was professional and courteous.

Customer: kmo727
Date: 2024-05-03
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Everyone was good to work with.

Everyone was good to work with. Every one was pleasant even during negotiations, answering questions, etc.

Customer: lizmann
Date: 2024-05-03
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Fantastic service department.

Fantastic service department. They are prompt , efficient and don't try to sell unnecessary services. Highly recommended.

Customer: Ljdorr
Date: 2024-05-03
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Excellent responsive and honest salesperson.

Excellent responsive and honest salesperson. Fair price. Good selection of on site cars to choose from.

Customer: Luke
Date: 2024-05-03
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Service is always excellent!

Service is always excellent! It's by far the Best Toyota dealership in Massachusetts. Would highly recommend to anyone purchasing a vehicle and servicing.

Customer: mkibrick
Date: 2024-05-03
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Excellent service and they even got me a lyft ride to

Excellent service and they even got me a lyft ride to work and then back to the dealership to pick up my car once it was all ready to go!

Customer: mnkelly411
Date: 2024-05-03
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Nice and friendly people and very easy to reach the place

Nice and friendly people and very easy to reach the place i love it and

Customer: naodexpress
Date: 2024-05-03
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The service advisors at Gene Messer Toyota always take

The service advisors at Gene Messer Toyota always take excellent care of all my automotive needs.

Customer: Pat ODaniel
Date: 2024-05-03
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My experience at Rock Hill was exceptional.

My experience at Rock Hill was exceptional. They were courteous and wonderful to work with.

Customer: RAG242003
Date: 2024-05-03
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I got the pleasure of being helped by Virgina.

I got the pleasure of being helped by Virgina. She was very kind and helpful throughout the whole process. I have been coming to this Toyota for a few years and they've always been great!

Customer: rowan
Date: 2024-05-03
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Attentive employees good service explains what is

Attentive employees good service explains what is needed knowledge of what they are doing that is good service

Customer: Abdulfatahog
Date: 2024-05-02
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Absolutely hands-down the best experience I have ever had

Absolutely hands-down the best experience I have ever had buying a car! From beginning to end! Cameron was great and exceeded all my expectations! Lee and finance was amazing to work with as well! 100% Recommend!

Customer: Amber.leyva00
Date: 2024-05-02
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Austin worked with me on a maintenance check.

Austin worked with me on a maintenance check. I was quickly called and informed about some major issues. I very much appreciate the honesty of Austin and the team. This prevented me or someone else from having a major accident. Thank you for being professionals and helping me out Angie Webber-Padillo

Customer: angietig58
Date: 2024-05-02
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5 Stars

i had a great experience at doggett nissan! and austin was a great help showing and explaining everything about my new car. 10/10

Customer: Anylah Wise
Date: 2024-05-02
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Kolby was very up front with us and informative, to help

Kolby was very up front with us and informative, to help us find what we were looking for. He was patient and got us in the vehicle we wanted.

Customer: Bonnie07guerrero
Date: 2024-05-02
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I am so surprised and pleased that Evelyn contacted my

I am so surprised and pleased that Evelyn contacted my husband about our 2020 Nissan Murano Platinum model. We were so shocked that our first call was handled by someone who was not responsive to what was going on. After leaving an unhappy review Evelyn Brown and Isaac Zimmerman got with my husband and agreed that the headlight issue was not normal, (filling with water and shorting out) especially with less than 28,000 miles on it and no accidents. I'm duly apologetic and very happy with how our issue was resolved. Actually impressed with how this was solved. I will recommend Doggett as a quality Nissan dealer with a service manager that took our issue to heart.

Customer: candvsevison
Date: 2024-05-02
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Folsom Lake Toyota is our place to go To buy or repair or

Folsom Lake Toyota is our place to go To buy or repair or vehicles. Peter has been in charge of taking care of our vehicle this last time and we hope to do more business there as we get enough funds to do more repairs. Thank you, Ruth & Carlos

Customer: Carloscell239
Date: 2024-05-02
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Very friendly.

Very friendly. They always think about the customer. Very clean place. Will answer any questions you may have.

Customer: Countrygirl_51765
Date: 2024-05-02
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I went in for the first visit and got the BEST service.

I went in for the first visit and got the BEST service. Jason, M. J., and José were helpful, but not pushy. They worked hard to give me the best deal and most value. I left that evening with my new car, feeling certain I had made the best choice for my situation. I highly recommend this dealership and am loving my first Nissan!

Customer: cristacarnes
Date: 2024-05-02
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I've been using Boardwalk Honda for many years.

I've been using Boardwalk Honda for many years. They always provide the best customer service.

Customer: Cwilson626
Date: 2024-05-02
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Noe Almazan was very helpful with the service of my

Noe Almazan was very helpful with the service of my vehicle, would recommend him to others.

Customer: cwright426
Date: 2024-05-02
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Bought are 3rd Toyota from Muamer D.

Bought are 3rd Toyota from Muamer D. At Ira. Definitely seen him for a car! Very easy process and clear communication. 10/10 for Mo!

Customer: Elvir K
Date: 2024-05-02
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I have bought several cars from Sterling McCall and I

I have bought several cars from Sterling McCall and I always take my cars there for service. I make an appointment and usually out of there in less than 2 hours. Service always done to my satisfaction.

Customer: firebrick54
Date: 2024-05-02
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This was THE BEST experience I have ever had with a

This was THE BEST experience I have ever had with a dealership! Chris was patient and very organized. Through the process he was able answer all my questions or find the answers. The staff made this process very smooth. 10/10 Thanks Team!

Customer: Floridastateu31
Date: 2024-05-02
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5 Stars

Today I purchased my very first brand new 2024 Nissan Altima! Jackie Infante made the process super smooth & easy! She made me feel comfortable, there was no pressure and she was very knowledgeable! I highly recommend working with Jackie!!

Customer: Jasxciii
Date: 2024-05-02
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Been doing business with Rivertown for years, purchased

Been doing business with Rivertown for years, purchased over 10 vehicles. They take care of me that's why I keep coming back!

Customer: Jeffcarter1958@gmail.com
Date: 2024-05-02
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I appreciate the video that I was sent from the mechanic.

I appreciate the video that I was sent from the mechanic. In the video, the mechanic explained what services he performed. There was one unexpected service he did after he test drove my vehicle involving my brakes. The brake pedal was going to the floor and was repaired. I appreciate the mechanic going the extra mile for my safety. Thank you so very much.

Customer: jmetro
Date: 2024-05-02
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Efficient and updated periodically during short wait at

Efficient and updated periodically during short wait at 5000 mile check. Having an appointment and being on time with it was very courteous. Thank you for the great coffee!

Customer: Judon16201
Date: 2024-05-02
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The dealership has always provided thorough and efficient

The dealership has always provided thorough and efficient service for all my vehicle needs. Employees have always been happy to help and it's my regular maintenance spot.

Customer: Kay
Date: 2024-05-02
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5 Stars

Cynthia Heldreth was my sales women and has been amazing at helping me find the right car. The experience was made easy since she was very friendly and didnt make you feel pushed into a purchase. Listened to my concerns as well as made sure I was well informed on different details of the car. She answered all questions! Cynthia was kind and informative and made me feel confident in my choice with purchasing a Honda Civic Sport. So happy to be able to have this experience.

Customer: Moriah Smith
Date: 2024-05-02
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Fantastic service and knowledgeable team!

Fantastic service and knowledgeable team! I knew I was in good hands from the start.

Customer: patjones.hampton
Date: 2024-05-02
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